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Member Security
Bank with peace of mind knowing you’re protected.
Your safety is our top priority. USC Credit Union employs advanced technology and processes to safeguard your personal and financial information. Our robust security protocols are more than just measures; they are our pledge to protect you across all the ways you bank with us.
Cutting-Edge Encryption
Your privacy is non-negotiable. USC Credit Union employs the latest encryption technologies to shield your financial transactions and personal information. Our robust encryption ensures that all data transmitted between you and our systems remains impenetrable to prying eyes.
Strict Access Controls
We maintain stringent access controls within our organization, allowing only authorized personnel to access your sensitive data. This minimizes the risk of unauthorized access and data breaches, providing an additional layer of protection for you.
Proactive Monitoring
We employ 24/7 monitoring of our systems to detect any suspicious activities or anomalies. This proactive approach enables us to identify and respond to potential threats swiftly, minimizing the risk of security breaches.
Multi-Factor Authentication
To enhance your online security, USC Credit Union utilizes multi-factor authentication (MFA) for your digital accounts. With MFA, even if someone knows your password, they won’t be able to access your account without additional verification steps.
Regular Security Updates
Our commitment to your safety doesn’t stop at implementation; we continually update and improve our security protocols to stay ahead of emerging threats. This ongoing vigilance ensures your information remains secure at all times.
Education and Awareness
We believe in empowering our members. USC Credit Union offers educational resources and awareness programs to help you understand the best practices for online security and how to protect your information. For more tips on how you can protect yourself, dive into our resources below.
Download Our Mobile App
Tap into smarter banking
Our mobile app employs multi-factor authentication and brings the convenience of a branch or ATM right to your fingertips. Plus, it allows you to enable account alerts anytime, anywhere.
Set Up Alerts
Get notified on the go
Monitor your accounts, balances, and loan payments by setting up email and push notifications. You can easily manage these alerts in online or mobile banking.
Sign Up for eStatements
Go paperless
Prevent identity theft through mail fraud and save paper by signing up for eStatements! Make the switch through online and mobile banking.
Share Your Travel Plans
Take off with confidence
Inform us of your travel plans by using the Travel Notification feature in online or mobile banking. If your card becomes blocked while traveling, please give our Fraud Center a call at (888) 241-2440. If you’re traveling outside the US, call (909) 941-1034.
Report Lost/Stolen Cards
Keep your account safe
Contact us immediately at (213) 821-7100 to report the card(s) as missing so we can place a hold. Request a new one through email, phone, or by visiting one of our branches.
Report Unfamiliar Charges
Notify us of unauthorized transactions
If you notice an unauthorized transaction on your account, contact us or visit a USC Credit Union branch immediately so we can investigate.
Great staff. Fast service. Available ATMs. USC Credit Union is quick to identify and notify you of cases of possible fraud.
Educational Resources
Identity Theft
The Rise of Card Skimming and How to Fight It
Skimming is a persistent and evolving threat, but by being aware and taking preventative measures, we can fight against compromised cards and protect our financial well-being. Read this guide for tips and signs to watch out for.
The Rise of Card Skimming and How to Fight It
Fraud Awareness
Recognizing Text Scams
Does this sound familiar? “Did you attempt a payment for $3,000? Reply YES or NO.” If so, you're not alone. Financial institution impersonations are the most common text scams and usually include bogus fraud warnings and transfer alerts. Follow these tips to help you identify potential scams and keep your personal information safe and secure.
Recognizing Text Scams
Identity Theft
Don’t Sweat the Scams this Summer
Amidst all the sunshine and fun summer brings, scammers will try to rain on our parade. Stay ahead and shield your accounts with these 5 common summer scams to look out for!
Don’t Sweat the Scams this Summer
Fraud Awareness
5 Pinch-Proof Tips to Prevent Scams & Fraud
Don’t let scams and fraud catch you off guard this St. Patrick’s Day. Protect your identity and money with these 5 pinch-proof tips!
5 Pinch-Proof Tips to Prevent Scams & Fraud
Fraud Awareness
Protect Yourself from Fraud & Scams
Fraud and scams are becoming increasingly common, with criminals using sophisticated methods to trick individuals into giving away their personal information or money. By staying informed and proactive, you can minimize your risk of falling victim to scams and protect your identity and money.
Protect Yourself from Fraud & Scams
Fraud Awareness
Member Fraud Awareness
Many people think they can spot and outwit a scam, but the truth is that scams become more savvy and sophisticated every year. Knowing some basics and being vigilant can keep you and your money safe from scammers.
Member Fraud Awareness
Fraud Awareness
Fraud Prevention Tips
It’s important to remain vigilant and protect yourself against fraud and identity theft. Member security is a top priority at USC Credit Union, so we’ve compiled a list of common scenarios to look out for.
Fraud Prevention Tips
Help Us Keep You Safe
Take advantage of our security resources to stay aware and informed. Suspect fraud or suspicious activity? Contact us immediately so we can take the appropriate steps to protect you.